Returns & Exchanges

At Minus One, we strive for perfection, but if your purchase isn't exactly what you expected, we offer a seamless 30-day return and exchange policy. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging and include the packing slip to ensure our warehouse team can identify your return quickly.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.